Keyword Discovery - FAQ

Free Trial | Account & Subscription | Help & Support | API | Drop Domain Service

GENERAL QUESTIONS

• What can the Keyword Discovery service do for me?
• What do the search results represent?
• How do I apply the results to my website?
• Where does the data come from?
• Over what time period are the results from?
• Why are there differences in the Keyword Discovery search results compared to actual organic traffic results?
• Why are your results so different to Google's results?
• Does Keyword Discovery use a stop words list to filter out common terms?
• How often is your data updated?
• Where does the Industry Terms data come from?
• Why do I see only 10 results?
• Which languages/countries is keyword data supplied for?
• How do you obtain the regional/country search results?
• What is the difference between the Global Premium and Historical databases?
• Where do I find language translation and which languages do you translate?
• How many daily search credits do I receive?
• How do I know how many daily credits I have remaining?
• I have an Enterprise subscription. How do I obtain 10,000 results?
• Why are the analyze buttons disabled?
• What is an analysis credit?
• What happens when I use up the daily limit of analysis credits?
• What does KEI mean?
• Why does the KEI and/or occurrences column show a small graph?
• Why does the result for Occurrences differ from the Google website search results?
• How do I set up a keyword project?
• How do I select a project to save keywords to?
• How do I delete a project?
• How many projects do I have with my subscription?
• Is there a limit to how many keywords I can save to a project?
• Can I import keywords that contain non alphanumeric characters?
• Why are my projects showing different search figures for the keywords?
• How does the Domain Researcher Tool work?
• How do I subscribe to the Domain Researcher Tool?
• What are the usage limits of the Domain Researcher Tool?

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• How long does my free trial last?
• How do I access the free trial?
• I never received my confirmation when I signed up
• How do I cancel my free trial?
• Why can't I log in?

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• How many daily search credits do I receive?
• How do I know how many daily credits I have remaining?
• What subscription plans are available for Keyword Discovery?
• What is the difference between the free trial, Standard, Professional and Enterprise subscriptions?
• What is the difference between a Keyword Discovery subscription and Keyword discovery access via Nichebot?
• Can I use automated scripts to access Keyword Discovery using a standard subscription?
• Can I upgrade to Professional or Enterprise with API from the Standard Subscription plan?
• How do I disable the monthly automated billing option / cancel an account?
• My Subscription has lapsed, how do I renew my subscription?
• Can one account be used by multiple users (people) at the same time?
• Is there a discount if I purchase multiple accounts / seats?
• What are the daily usage limitations for each type of subscription?
• Can you send me a receipt?
• My credit card payment was declined, what can I do?
• Update account information
• Change your password

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• How do I obtain support?
• Why can't I log in?
• Why aren't the buttons on the Keyword discovery pages working?

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• How do I obtain 10,000 results from the API?
• How can I access the API?
• How can I query the news, eBay, regional and historical databases via the API?
• How many concurrent connections does the API accept?
• What happens when I use up my API subscription 10,000 searches quota before the month is up?

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• How does the Drop Domain Service work?
• How do I subscribe/unsubscribe to the Drop Domain Service?
• How much is the Drop Domain Service?

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